Products & Services

Phintraco Technology excels in providing reliable technology communication services for secure data, IP telephony, contact center technology, smart card technology, messaging gateways and securities among other services

 PRODUCT BY PHINTECH

asetavaya

Avaya, a proven name in the field of communications, A global leader in enterprise communications systems, sets the standards for communication solutions through its range of products and services…Click more

asetverint

Verint, without a doubt, is definitely one of the country’s top providers for Actionable Intelligence Solutions as well as offering services for enterprise workforce optimization and security intelligence.Click more

gemaltoaset

Gemalto has definitely made quite an impact in the world of digital security. Famous for providing hazard-free, beneficial and fun end-to-end security solutions, the company makes personal digital interaction seem a breeze…Click more

asetvasco

Vasco has proven to be one of the top pioneers in strong authentication and e-signature solutions – generally focusing on the detection of identity fraud online.Click more

asetnuance

Nuance, one of the world’s industry leaders in speech and imaging solutions, stands for the improvement of communications through the use of voice and productivity programs…Click more

dell_emc_logo.svg_

DELL EMC is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States. Click more

asetdyna

Dynatrace is an American application performance management (APM) software company with products aimed at the information technology departments and digital business owners of medium and large businesses.Click more

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Derive enhanced business insights from the visualization, analysis and modeling of location and Geographic Information Systems (GIS) data. Click more

SERVICES

Our services, along with our products, offer a complete range of technology communication service and beyond. With a complete range of products and industry expertise, we are confident that we are your best solution option. Our exceptional services include

Dedicated Quality Service

  • Design and Consultancy
  • Project Management
  • Installation, Customization
  • Application development and systems integration
  • End user Technical Assistance and Training
  • Hardware and Software Maintenance Services

Customer Service

  • 60 certified and experienced engineers
  • Hot line service (021) 2555 6177 or custservice @phintraco.com
  • Service available 7 x 24 hours including national holiday, mobile and home phone
  • Escalation procedure to Principals for resolution
  • Dedicated Contact Person for Customer escalation
  • Siebel Help-desk application for Customer Service

Managed Service

  • Routine and ad-hoc Maintenance Support
  • Onsite Engineer support that work in shift to support Customer’s daily operation (Level 1 & 2)
  • Certified Resource
  • Problem Management System
  • Incident and Root Cause Analysis
  • Change Management Request
  • Strict KPI and SLA

Velis Software

  • Token Authentication Server
  • SMS Gateway
  • Wallboard Driver
  • Outbound Application
  • Helpdesk Application

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