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Archives

Monthly Archive for: "March, 2022"
Home » Archives for March 2022
 3 High-Value Uses of Speech Analytics for Business
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By Phintraco
In Blog
Posted 29/03/2022

3 High-Value Uses of Speech Analytics for Business

Customer experience is a most-talked topic in business since its standards are constantly changing. As the company’s front line, the contact center is responsible for ensuring the best [...]

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 Improve Customer Experience by Using Analytics Tools for Contact Center
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By Phintraco
In Blog
Posted 22/03/2022

Improve Customer Experience by Using Analytics Tools for Contact Center

2022 is still shrouded by the cruel irony of the COVID-19 pandemic. Businesses are constantly looking for ways to survive in this condition. Although the Indonesian government is optimistic that [...]

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 How To Beat the Competitors Through Contact Center
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By Phintraco
In Blog
Posted 15/03/2022

How To Beat the Competitors Through Contact Center

Every company has a different contact center system. Some companies have contact centers that record conversations during customer interactions. Meanwhile, other companies provide a contact [...]

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 Practical Benefits That Electronic Signatures Offer for Business
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By Phintraco
In Blog
Posted 08/03/2022

Practical Benefits That Electronic Signatures Offer for Business

2020 is marked as the beginning of the turning point in accelerating digital transformation. The manual process in managing documents has changed to digital. Valid proof of documents that usually [...]

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 Electronic Signature and Digital Signature: What’s the Difference?
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By Phintraco
In Blog
Posted 01/03/2022

Electronic Signature and Digital Signature: What’s the Difference?

Technology is developing rapidly. We hear more technological terms but do not understand their actual meaning. Yet, many people are still getting wrong in using those technological terms. One [...]

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