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An IT leader is responsible for finding the right solutions to achieve greater efficiencies, easier IT management, better IT security, and cost savings for companies. Everything needs to be more [...]

For company owners or business leaders, having the latest knowledge about technology is a must because we have entered the digital era – where everything is made easier by the use of technology. [...]

Most companies face IT infrastructure management complexity because the functions of these infrastructure is not integrated, so that the companies need to manage it separately (silos). Since it [...]

The idea of digital transformation is closely related to digital transformation but what does this mean particularly for companies? And how do businesses navigate the keys to successful digital [...]

18 July 2021 – Today, Phintraco Group turns 30. Throughout 30 years since its establishment, Phintraco Group has been growing rapidly to become one of leading group of companies in Indonesia, [...]

Over the past years, we are living amidst pandemic and implementing a new normal. As the time goes, we are starting to feel new normal is “a kind of normal”. Since no one could predict when the [...]

Workforce management solutions have been around in contact centers operation for ages. Until now, the function of workforce management (WFM) solutions may look the same – to predict how many [...]

Nowadays, it feels like technology is progressing faster than ever. But, is it true? The answer is yes, it absolutely is. Almost all human activities are supported and simplified by the [...]

In a company environment, agility becomes a must-have capability to compete in today’s business world. To create an agile culture, a company needs to have a reliable IT infrastructure. It is [...]

In data center, there are classification levels called Tiers. As it stands now, there are four tiers – tier 1, tier 2, tier 3, and tier 4.  They are defined differently. Have you heard about the [...]