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Contact center plays an important role since they are the main representatives of the company reputation for customers, so monitoring contact center performance is a must. One of the suitable and [...]

19 November 2020 – Phintraco Group Participates in the annual event held by Indonesia Contact Center Association (ICCA) titled “The Best Contact Center Indonesia 2020” through its two [...]

Technology advancement comes with many advantages to help people in daily activities, and also for businesses. However, it also comes with some disadvantages and challenges. Businesses are faced [...]

18 July 2020 – Today, Phintraco Group are celebrating its 29th anniversary. During 29 years, Phintraco Group has been serving its customer with a wide range of ICT (Information and Communication [...]

July is a very special month for Phintraco Group because we will celebrate our 29th anniversary. For more than 28 years providing the best and innovative technology solutions for Indonesian [...]

Digital platforms have continued to evolve over the past several years. Digital era makes people (also your customers) become more digital and work in a simple and flexible way. As consumer and [...]

The quality of your service affects your business continuity. Customer satisfaction is important. As business grows more complex, companies must first scale effectively. Adding more employees to [...]

Phintraco Technology, a subsidiary company of Phintraco Group that focuses on Contact Center Solutions and Modern Infrastructures, held an event with its two partners, Dell EMC and VMware on [...]

Phintraco Group participated again this year in “Indonesia Knowledge Forum VIII” held by PT Bank Central Asia Tbk (BCA) on 8-9 October 2019 at The Ritz Carlton Pacific Place, Jakarta. The theme [...]

MitraComm Ekasarana and Phintraco Technology, subsidiary companies of Phintraco Group, participated at the annual event “The Best Contact Center Indonesia 2019” on Monday and Tuesday, [...]

Standing out in a crowd of competitors is not an easy task, organizations should have a strategy to become the most excellent business. The most important thing for a successful business are the [...]

Phintraco Technology dan MitraComm Ekasarana, anak perusahaan dari Phintraco Group kembali ikut berpartisipasi ke dalam ajang “The Best Contact Center Indonesia 2018” sebagai salah satu sponsor [...]

Avaya yang merupakan produk dari Phintraco Technology, anak perusahaan Phintraco Group, baru saja mengumumkan solusi nya bernama Avaya Ava. Solusi cloud Artificial Intelligence (AI) ini mendukung [...]

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