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Unified Communication is a solution that combines multiple enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing, not limited by [...]

Technology has a big impact on business operations. One of the most essential roles of technology in today’s business is for improving business communication effectiveness, both for internal [...]

Nowadays, having a good contact center operations is not only an option, but it is a must. Along with technological advancement in business operations, contact center holds a key role for [...]

Did you know the differences between digitization, digitalization, and digital transformation? Many people confuse them with each other. Sometimes even interchangeably, which is a mistake. In [...]

The events and changes in the business world throughout 2020 have given their contribution to the technology-related predictions for 2021, such as cloud computing trends. In the past few years, [...]

In the past six months, the pandemic forced businesses to digitally transform. Many companies are shifting their digital transformation programs during pandemic into high gear and have already [...]

Phintraco Technology successfully named as the recipient of an award from Avaya. The award was presented at Avaya Partner Summit 2020, Avaya’s annual partner event. This year, Phintraco [...]

19 November 2020 – Phintraco Group Participates in the annual event held by Indonesia Contact Center Association (ICCA) titled “The Best Contact Center Indonesia 2020” through its two [...]

Phintraco Technology was recognized as the winner of Dynatrace’s “New Partner Award”. The award was presented at “Amplify 2020 – Dynatrace Partner Program” held by Dynatrace virtually on [...]

The COVID-19 pandemic has driven enterprise leaders to rethink the way they operate their businesses. Of course, we still hope for everything to get back to normal as soon as possible. That day [...]