14 Jun 2022 Phintraco
UcaaS Provides Flexible Communication and Collaboration Solutions
The use of technology in enterprise management aims to maximize employee work productivity as well as improve business efficiency and effectiveness. Likewise in the use of information communication technology in business activity. Enterprises require communication devices that may allow workers to communicate with one other via text, audio, and video. As a solution to information communication challenges, UCaaS or Unified Communications as a Service is expected to contribute in increasing business productivity, customer service, and employee mobile work efficiency. Flexible Communication and Collaboration Solutions
Increase Productivity: No Matter Where Employees AreAs-a-Service Unified Communications combines various business communication tools into a productive center for increased efficiency. UCaaS allows employees to communicate with the office from any place and provides access to all necessary tools on different platforms. This benefit is required by enterprises so that businesses may continue operating wherever employees are located and minimize the occurrence of a fall in productivity in the business activities of a company. Flexible Communication and Collaboration Solutions
Integrated Within One Work SystemUnified communication as a service enables all employees to manage various types of communication on many devices inside one work environment. According to Forbes, workers use an average of 4 communications apps, with 20% workers using 6 or more platforms. Imagine if employees had to switch between different devices and applications in order to send emails, make phone calls, activate conferences, and collaborate with other teams. Employees will have difficulty working. Based on Forbes information, 70% of workers say they are challenged by the sheer volume of work communication. However, the service can now support all activities in a central site. UCaaS enhances business agility and simplifies internal, by combining lines across communication channels.
Optimize Enterprise Business Communication and Collaboration with UCaaS Solution AdoptionThe usage of communication technologies such as email, messenger, fax, voice mail, and teleconference, will continually affect the enterprise's cashflow. For this reason, an integrated and collaborative communication management system is essential, so that it is efficient and effective. In this instance, the enterprise may employ technology unified communication as a service . This technology can undoubtedly combine all technological devices in the management of enterprise operations. By adopting UCaaS technology, the Enterprise is modernizing its operations and ensuring that user ideas can be accommodated appropriately in this digital era. Phintraco Technology is a company that provides IT infrastructure. One of the subsidiaries of the Phintraco Group serves a wide range of technology solutions including information and communication technologies, such as Unified Communication as a Service Solutions.Contact us at email@example.com for more information about Unified Communication as a Service to support your enterprise's business processes. Reference:https://www.forbes.com/sites/larissafaw/2018/03/05/workers-waste-32-days-a-year-due-to-workplace-efficiency-apps/?sh=7d51facb1d51https://www.avaya.com/blogs/the-flexible-workforce-of-the-future/
07 Jun 2022 Phintraco
UCaaS: The Future of Business Communication
Currently, the implementation of the WFA working system or work from anywhere is widely proclaimed by the company. To support the WFA working system, businesses must simplify corporate communication so that divisions may interact from anywhere and at any time. Companies may implement the UCaaS system to ease communication amongst staff. What are UCaaS and its benefits for business? Let's look at the following explanation.
UCaaS: Cloud Office SolutionsIndirectly, the communication system often utilized by enterprises via video calls, chat apps, and audio conversations is a cloud communication system. Unified Communication as a Service or UCaaS is a cloud-based, integrated communication service that supports at least six communication functions, including enterprise telephony, meetings (audio/video/web conferencing), unified messaging, instant messaging, mobility, and communication-supporting business processes. UCaaS is essentially a cloud-based communications service model that offers a variety of communication and collaboration applications and services.
Benefits of UCaaS:Integration is essential for the smooth and rapid operation of business processes. Unified Communication as a Service is a complete solution for businesses. Here are additional benefits if the enterprise employs the UCaaS model for its business communication solutions.
- Supports remote workforce
- One solution, one interface
- Cost savings
- No additional resources requiring
25 Jan 2022 Phintraco
Traditional Infrastructure vs. Hyperconverged Infrastructure: What’s the Difference?
Technology that is continuously developing urges companies to update their IT systems constantly. IT systems that have not been updated for so long will be considered a traditional infrastructure. Technology developments generate new technology in various IT systems. One of them is the invention of hyper-converged infrastructure. So, what’s the difference between traditional infrastructure and hyper-converged infrastructure? Discover the answer in the following explanation.
Traditional InfrastructureBefore current technology existed, every IT system was sold separately. For example, server, storage, network, even cable was sold separately in each device. The purpose is to let the company freely choose the IT system based on their needs. However, this approach might increase the operational costs due to the product's durability, whether the product will last one to five years. Since technology is continuously developing, this approach is considered disadvantageous for the company in terms of cost. The company must ensure every component, both the former component and the one that will be updated, can work properly and support the operating system one to another.
Hyperconverged InfrastructureHyperconverged Infrastructure (HCI) is software that has an integrated system that combines all elements of a traditional data center, such as storage, compute, networking, and management. Hyperconverged infrastructure aims to make an almost invisible infrastructure. Commonly, an IT infrastructure consists of several components and requires sufficient space to hold them. Hyperconverged infrastructure can simplify the traditional IT infrastructure and make it “invisible”. Automatic system updates make hyper-converged infrastructure simpler. Companies implementing hyper-converged infrastructure will focus more on improving their business because they do not spend so much time managing the infrastructures running automatically.
Traditional Infrastructure vs. Hyper-converged InfrastructureThe main difference between traditional infrastructure and hyper-converged infrastructure is on their units. The traditional infrastructure consists of several different units and requires a place to store these units. In contrast, hyper-converged infrastructure offers almost invisible infrastructure units because most systems are hidden within the hyper-converged infrastructure platform. If your company does not focus on IT systems, the traditional infrastructure may be suitable since the implemented devices are customized based on the company’s needs. However, if your company wants to make innovations regularly to grow and needs minimal periodic maintenance, your company needs a hyper-converged infrastructure. Each type of infrastructure has its advantages and disadvantages. Your company must have a detailed justification before implementing IT infrastructure. Consult your company's IT system with Phintraco Technology to get the best IT solution based on your company's needs. Phintraco Group has a subsidiary involved in IT Infrastructure called Phintraco Technology.Contact our expert team at firstname.lastname@example.org for more detailed explanations of hyper-converged infrastructure. References:https://searchdatacenter.techtarget.com/opinion/A-look-at-hyper-convergence-vs-traditional-server-deploymentshttps://phintraco.com/perbedaan-converged-infrastructure-dan-hyperconverged-infrastructure/ Related article:https://phintraco-tech.com/make-company-innovative-using-hyper-converged-infrastructure/
18 Jan 2022 Phintraco
Make Your Company More Innovative Using Hyper-converged Infrastructure
In the current digital era, companies are getting more competitive, competing to win the best position in their industry. Companies must continuously innovate to create the best business for customers and continue to grow. Companies can apply many strategies to be able to develop innovative businesses. One of the strategies is using hyper-converged infrastructure in its IT systems.
Description of Hyper-converged InfrastructureThe emergence of hyper-converged infrastructure has become a massive change for storage systems and data centers. Hyperconverged infrastructure is the latest software-based technology that can integrate virtualization, compute, storage, and networking resources on IT hardware. The results produced by hyper-converged infrastructure are better than traditional infrastructure in general. Hyperconverged infrastructure can make management systems work automatically and simplify the complexity of IT infrastructure. Companies already using hyper-converged infrastructure are becoming more agile, have broad coverage, and save costs.
Hyperconverged Infrastructure Helps Companies to Become More InnovativeCompanies get many benefits when using hyper-converged infrastructure on their IT systems. One of the benefits of hyper-converged infrastructure is that it can help its business performance become more efficient by cutting administration time by 50%. Hence, IT employees can be more focused on strategic tasks. IT employees will also create more strategic moves and create more innovative businesses. Besides, hyper-converged infrastructure has the backup and DR capability to restore the system in minutes, usually taking 7 days. On a cost basis, the company would save $300,000 on its operations.Last but not least, hyper-converged infrastructure can be accessed anywhere and anytime. This benefit will make employee performance more efficient. Therefore, employees will have more time to create a more innovative business.
Why is it Important to Use Hyperconverged Infrastructure?Companies will get many benefits if they use hyper-converged infrastructure. Hyperconverged infrastructure is very suitable for companies that prioritize technology in their business. Companies that start to transform digitally will need a lot of technology solutions to make it easier to run their business. Thus, a simple IT infrastructure capable of integrating all IT systems will be needed, and the use of hyper-converged infrastructure is one of the right strategies to manage this. Besides reducing the company's need for excessive power, space, and cooling systems, hyper-converged infrastructure also can reduce OPEX by 70%. In the end, the company will have an efficient IT system that also delivers maximum performance and benefits for the company. Make your company more innovative using hyper-converged infrastructure with Phintraco Technology. Phintraco Technology is a company that provides IT services and solutions. Phintraco Technology, a subsidiary of the Phintraco Group, can help companies integrate and implement IT systems based on your company's needs. One of them is by implementing hyper-converged infrastructure. Contact us at email@example.com to get more information about the hyper-converged infrastructure. References:https://www.delltechnologies.com/asset/en-id/products/storage/customer-stories-case-studies/dell-emc-middlesbroughcouncil.pdfhttps://www.delltechnologies.com/asset/en-id/products/converged-infrastructure/customer-stories-case-studies/dell-technologies-carron-customer-story.pdfhttps://news.vmware.com/technologies/hyper-converged-infrastructure-101-need-knowhttps://www.sangfor.com/en/info-center/blog-center/cloud-computing-and-infrastructure/hyperconverged-infrastructure-101
11 Jan 2022 Phintraco
3 Key Areas of Modern IT Infrastructure
Technology is developing very fast. Technological developments make various kinds of IT infrastructure more straightforward and faster. Companies must continuously follow technological developments to build more sophisticated business innovations. The use of modern IT infrastructure can help your company gain broad insights to create business innovations that are better than before.The Forbes Insights/Cisco survey stated that using a modern IT infrastructure is key to producing insightful analysis. Insightful analysis results are useful for making various decisions and creating innovations to develop the business. Therefore, modern IT infrastructure is needed by companies to grow in today's digital era continuously.
Key Areas of Modern IT InfrastructureHaving a modern IT infrastructure is very beneficial for its business growth. One of the benefits is that companies can keep innovating new ideas because modern IT infrastructure can provide broader analysis. Discover the benefits of using other IT infrastructures here. When building a modern IT infrastructure, make sure your company updates the critical key areas of IT such as:
- Data Management Resources
- Analytics Tools
28 Dec 2021 Phintraco
Contact Center Trends 2022: Utilizing Technology to Improve Contact Center Performance
Customers are the most crucial element in the company's business processes. Thus, many companies compete to provide maximum satisfaction for customers who use their products or services. Besides maintaining customers' trust, this effort is also intended to gain more exposure and attract new potential customers. One of the main strategies to striving for a good customer experience is maximizing contact center performance by following current trends.