The Differences Between Digitization, Digitalization, and Digital Transformation: Which Stage is Your Company at?
Did you know the differences between digitization, digitalization, and digital transformation? Many people confuse them with each other. Sometimes even interchangeably, which is a mistake. In [...]
19 November 2020 – Phintraco Group Participates in the annual event held by Indonesia Contact Center Association (ICCA) titled “The Best Contact Center Indonesia 2020” through its two [...]
As technology moves so quickly in today’s digital era, it has radically transformed customer behavior as well as business operations. Now every customer can easily find out information about a [...]
To provide excellent customer service, a company must first build the right strategy. One of the best way to determine the right customer service strategy for your business is to know the [...]
Supporting Companies to Remain Innovative Amidst Uncertainty, Phintraco Group Participates in Indonesia Knowledge Forum IX – 2020
6 October 2020 – Today, Phintraco Group participated in the annual event named “Indonesia Knowledge Forum (IKF) IX – 2020” that held by BCA Learning Service. This year, the event of Indonesia [...]