Tech Trends 2022 by Gartner, Help Your Business Grow

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The COVID-19 pandemic is predicted to continue until 2022 and will still impact society’s lives, especially for the economic and business sectors. Technological developments during the pandemic have urged the people in business and economic sectors to survive, chase the transformation pace, and compete in the industry. This urgency initiated the technology trends of 2022 to focus more and more on creating change and accelerating growth in the economy and business.

Tech Trends for 2022

According to Gartner, the demands of businesses to achieve growth through customer relationships will be highlighted in every 2022 technology trend. Here are 7 technology trends for 2022:

1.      Total Experience (TX)

Same with the technology trend in 2021, total experience (TX) is predicted to become the technology trend again in 2022. TX is one approach to improve the entire range of management for customers and company employees. The customer experience (CX), employee experience (EX), user experience (UX), and multi-experience (MX) are all part of TX. TX aims to increase customer and employee trust and satisfaction. TX’s business processes that are adaptive and flexible will increase the sales and profits of the company. Implementing Human Capital Management (HCM), Customer Relationship Management (CRM), and Unified Communication solutions is one way to keep up and express the TX trend for the company. You can consult solutions related to total experience with Phintraco Technology, MitraComm Ekasarana, and Phintraco Consulting.

2.      Cloud-Native Platform (CNP)

Digital transformation pushes almost all systems to be accessible anywhere and anytime. Due to the technology trend in 2022, the companies must shift from traditional transfer methods to CNP to provide effective and flexible digital capabilities. CNP leverages key features of cloud computing to offer scalable and flexible IT capabilities to technology users who utilize the internet, resulting in faster uptime and lower costs. The implementation of the Google Cloud Platform (GCP) solution provided by PhinCon is a form of keeping up and expressing the CNP trends within the company.

3.      Distributed Enterprise

In 2022, remote and hybrid work patterns are still common. In the technology trend of 2022, companies with office-centered systems are gradually shifting to distributed enterprises. Distributed enterprises use cloud services, wireless and cellular telecommunications, and high-speed WANs to connect the head office with branches. Companies can make real-time decisions with a distributed enterprise because all assets can be accessed without a centralized data center. Distributed enterprises can ensure that different asset locations can be accessed securely without adding complexity to the process. If your company wants to implement a Distributed Enterprise, your company can work with Phintraco Technology which is engaged in IT Infrastructure.

4.      Cybersecurity Mesh

The problem of cyberattacks still overshadows the end of 2021. Hence, Cybersecurity Mesh will still be a technology trend in 2022. Cybersecurity mesh is a security integration that takes in a broader network than covert computation, which focuses on data security. Cybersecurity mesh is an approach that protects each device individually with its perimeter. This approach allows the IT team to track and monitor different network parts’ access levels better. In addition, cybersecurity mesh also allows anyone to access digital assets anywhere securely. The implementation of Customer Identity and Access Management (CIAM), Identity and Access Management (IAM), and Privileged Access Management (PAM) solutions is a form of keeping up and expressing Cybersecurity Mesh trends within the company. These solutions are available in the Aplikas Servis Pesona.

5.      Hyperautomation

This technology will still be a technology trend in 2022. Hyperautomation is an approach that utilizes modern and advanced technologies such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to automate many business processes that humans usually perform.  It should be underlined that implementing hyper-automation does not mean replacing all the work done by humans but rather providing support and making work easier to focus more on more valuable and important things to the company. The implementation of the Robotic Process Automation (RPA) solution provided by PhinCon is a form of keeping up and expressing hyper-automation trends within the company.

6.      Privacy-Enhancing Computation (PEC)

Privacy-enhancing computation (PEC) will be the technology trend of 2022 as digital security will become even more critical in the future. Using Privacy-enhancing computation (PEC) secures digital data in use while maintaining privacy or confidentiality. Since the process is carried out simultaneously, this system can minimize the time used. The techniques in this system are usually difficult to achieve with conventional security approaches. Therefore, PEC is needed by companies to improve the security and privacy of personal or sensitive information in an efficient time. Implementing Privileged Access Management (PAM), Security Information and Event Management (SIEM), Network Traffic Analytic, Data Loss Prevention, Fraud Analytic, and Identity Governance and Administration solutions is a form of keeping up and expressing PEC trends within the company. You can contact Phintraco Technolgy and Aplikas Servis Pesona to implement PEC in your company.

7.      Generative Artificial Intelligence (AI)

One of the most prominent and effective AI approaches on the market is Generative AI. Generative AI refers to artificial intelligence algorithms that allow users to create new, unique and logical content by leveraging content or objects from existing data. It can be used for different purposes, including developing software code, facilitating medical research, and marketing targets. However, this innovation can also be misused for fraud, embezzlement, and other criminal acts. You can consult the implementation of AI solutions with PhinCon, an IT Consulting and services company.


Looking at the seven top technology trends described above, does your company currently have a capable system to keep up with those technology trends for 2022? If you are still evaluating the readiness of your company’s systems and want to find out more information, you can contact us, Phintraco Group. Phintraco Group and each of its subsidiaries will always be ready to take part in the technological transformation that your company wants to achieve to improve customer experience and keep up with the trends.


Contact us through email at to discover suitable technology solutions for your company.



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